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Job Title: SERVICE SYSTEM/INFRASTRUCTURE SPECIALIST Job
Deadline: 25th Jan 2013
Location: Singapore, Australia, Japan, Korea, Republic of, S
Job Number: 1659962
Business: GE Healthcare
Business Segment: Healthcare Asia Pacific
About Us: What do you envision for your future? At GE Healthcare, we strive to see life more clearly. Our "healthymagination" vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing healthcare costs, increasing access and improving quality and efficiency around the world.
We are a $17 billion unit of General Electric Company (NYSE: GE), employing more than 46,000 people worldwide and serving healthcare professionals in more than 100 countries. We believe in our strategy - and we'd like you to be a part of it. As a global leader, GE can bring together the best in science, technology, business and people to help solve one of the world's toughest challenges and shape a new age of healthcare.
GE is committed to diversity . We aim to employ the brightest minds in the world to help us create a limitless source of ideas and opportunities . We believe in hiring talented people of varied backgrounds, experiences and styles - people like you …
Something remarkable happens when you bring together people who are committed to making a difference - they do!
At work for a healthier world.
For more information about GE Healthcare join our LinkedIn Group: GE Healthcare Global Community or visit our website www.gehealthcare.com/careers.
Posted Position Title: SERVICE SYSTEM/INFRASTRUCTURE SPECIALIST
Career Level: Experienced
Function: Services
Function Segment: Project Management
Location: Australia, Japan, Korea, Republic of, Singapore
U.S. State, China or Canada Provinces:
City: Singapore
Postal Code: 099253
Relocation Assistance: No
Role Summary/Purpose: Responsible for driving the functional deployment of Siebel and other major service systems in APAC regions, specifically leading the functional deployment of Service Entitlments (contracts and warrenty), pricing and commercial processes for APAC Services.
The role shall report to the Service System & Infrastructure Manager, APAC Services.
Job location: Open to cities within APAC regions.
Essential Responsibilities:
- Responsible for managing the implementation of Service Contracts and Warranty entitlements, pricing and other commercial applications aspects of major systems and processes.
- Responsible for Siebel system implementation of Service entilements, pricing and other commercial processes in Services APAC.
- Identify and map service entitlments and commercial processes applicable to Service business for Siebel deployment.
- Provide support to Field Engineers and Service Sales in all APAC regions during Siebel system deployment, training and reduction to practice.
- Partnering with global and regional teams to ensure the operational execution and reduction to practice of commercial processes via Siebel during pre-and post-launch.
- Drive program coordination between region teams, APAC and global COEs during all stages of pre-and post-go live stages.
- Support post-go live change management of major system implementations.
Qualifications/Requirements:
Required Qualifications:
- Bachelors Degree with a minimum of 4 years experience in Engineering, Service, Manufacturing or related operations; OR Associates Degree with a minimum of 6 years experience in Engineering, Service, Manufacturing or related operations
- Previous ERP managament experience (operational or implementation)
- Strong communication skills, especially with remote teams
- Strong knowledge of quality metrics
- Experience in project management and implementation
- Good understanding of service metrics, tools and processes
Quality Specific Goals:
- Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
- Complete all planned Quality & Compliance training within the defined deadlines
- Identify and report any quality or compliance concerns and take immediate corrective action as required.
Additional Eligibility Qualifications:
Desired Characteristics:
- Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner
- In depth knowledge of the Siebel application or other service business platforms
- Experience in organizational change management
- Experience in cross-cultural management
- Strong knowledge of GE Healthcare analytic process
To Apply:
http://jobs.gecareers.com/job/Singapore-SERVICE-SYSTEMINFRASTRUCTURE-SPECIALIST-Job/2300744/
